Any request for a refund must be submitted in writing to : firstname.lastname@example.org
A request for a refund must be submitted in detailed within 10 days of the charge in question .the required details are the day of the charge name of the operator the time of the call and the nature or reason for the refund request
A request for a refund must identify all the names of the parties involved in the transaction including the operator name
A request for a refund can be submitted only by a valid current member.
Once all details are verified and found to be valid, a full refund will be made to the same original credit card used for the original call within 30 days.
Any request for a refund must be verified with the issuing bank , any of the above terms not met will slow down the approval of the refund or void it all together.
If above terms not met within 60 days, from the date of request for a refund by customer the request will be voided without a recourse.